james k.'s review of eBridge Interactive, LLC

eBridge Interactive, LLC

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Complaint Posted 11/21/2011
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Review 11/21/2011
Receive multiple calls per day from "Toll Free Call 855-227-8883" to my home. Last time I looked outside, I see no business in my house, do not have a recycled phone number that used to be a business and do not live anywhere near an area zoned for business. Why does the caller ID not properly identify the company name? Have requested removal from the "internal do not call" list to no avail. This company should consider the number of times per day it has to defend its practices and evaluate how much effort it wants to put into defense versus legitimate business practices. No wonder it has an F rating from the BBB and having its membership revoked.
 
 
Business's response - on 11/22/2011
We do not now nor do we ever call purely residential numbers. 100% of our sales calls are made to business telephone numbers, which means 100% of the telephone numbers that we dial are listed somewhere online as a business prior to receiving our call. If you can provide us with your telephone number, we will be able to investigate this matter and assure you that we will not dial your number again. However, we cannot resolve your issue in an anonymous forum such as this as your comments do not provide enough pertinent information. With the growth of self-employed and home-based businesses, we are seeing more and more that having a storefront is not necessarily needed to run a business in today’s market. As a leader in the field of online marketing, we provide small businesses such as these with budget-friendly marketing and advertising tools. We would like to reiterate that our sales calls are only made to previously published business numbers. We have no benefit in contacting residential numbers as our service is not intended for individual consumption. We apologize if your residential number was somehow listed as a business; however, our leads are generated from existing online directories. Please note that the BBB rating system itself is under scrutiny. From ABC News: “The Better Business Bureau, one of the country's best known consumer watchdog groups, is being accused by business owners of running a "pay to play" scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don't.” http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843
 
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Additional Business Information
Hours   9-6 PST M-F Phone   (888) 993-2743 Address   318 North Carson Street #208
Carson City, NV 89701
Website   http://www.ebridgeinteractive.com Email   manager@ebridgeinteractive.com
Contact   Jim Stockman Other  
 
 
 
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