Jeremy W.'s review of World Parts Direct

World Parts Direct

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Customer Reviews & Ratings
Complaint Posted 10/26/2022
. 1
. 0
Horrible business ethics and customer service
Stay clear of this company....You'll regret ordering from them. I received a broken part from them due to poor packing. The rear differntial was full of oil and leaked all over inside the box and packaging and even leaked thru the box. I didn't think parts could be shipped with hazardous fluids. Called them as soon as I noticed damage to the part. No reply for 2+ weeks after 2 emails, a text to them and 2 phones calls leaving a voicemail. Had to get Visa involved. After he lied to Visa saying the damage was caused by me I now have a $1347 part damaged that I have to pay to have fixed. They are known for sending damaged goods, not packaging properky and no communication once they have their money. Read their reviews. You've been warned
 
 
 
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Additional Business Information
Hours   Mon - Fri: 7:00 am - 4:00 pm Sat - Sun: Closed Phone   (972) 864-9777 Address   11611 Lyndon B Johnson Fwy
Garland, TX 75041
Website   http://www.worldpartsdirect.com/ Email  
Contact   Other  
 
 
 
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