Valerie W.'s review of Dealtree, Inc.

Dealtree, Inc.

         
Customer Reviews & Ratings
Complaint Posted 12/28/2010
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Review 12/28/2010
Bought a blu-ray player. Listing said that the package would include player, remote control, and cables. Package was missing cables and remote; without the remote control, the machine is 100% unusable. Dealtree said it would refund the purchase price, but would not pay for return shipping. This is unacceptable because the problem was caused by THEIR negligence. Why should it cost me approximately $15 to send the item back to them?! That means that NOT getting what they promised will cause me to lose $15! That is not how the law of contracts works! When you fail to deliver on a contract, you must "put the other party back into the position they were in before the contract" -- in other words, their breach of contract should NOT cost me one penny. Unacceptable. Deal with this company at your own risk.
 
 
 
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Additional Business Information
Hours   Phone   (949) 305-6600 Address   30 Executive Park Suite 100
Irvine, CA 92614
Website   http://www.dealtree.com Email   alan.shinnick@bestbuy.com
Contact   Alan Shinnick Other  
 
 
 
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