Leland's review of Critical Concepts Corporation

Critical Concepts Corporation

Preferred Members
Career Networks Institute
0 miles
West Coast Ultrasound Institute
2.4 star rating 0 miles
East Valley College, Inc.
0 miles
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 3/22/2010
. 1
. 0
Review 3/22/2010
This company uses questionable training tactics at best. Yes, they have a "stress free" program, but it definitely lacks credibility. That is the good side of this company. I took two classes in late January with a promise to receive my certifications in the mail the following week. I waited for a month before calling to determine where my card was. When I FINALLY got through to a human, I was told that I should have not been promised such prompt service by the instructor. I was told to fax copies of the certificates I received during the class, which I did. Two weeks later, I called back, and get the same run around. This time I am placed on hold again, and no one comes back on the line. The next time I call, with the same complaint, I am told to hold, then I am sent to "administration's" voicemail. I left a message, with no reply. I have also sent an email request, with no reply. I have called back again today, get through to a human quicker (by hitting the prompt to have a corporate class for my company), this time I am told that the cards will be prepared and mailed to me. I am not holding my breath. I will be forwarding my concerns/complaint to the AHA and the Florida Bureau EMS. Buyer beware.
 
 
 
Was this review helpful? (3)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (800) 427-6355 Address   3201 W. Griffin Road Ste 205
Fort Lauderdale, FL 33312
Website   Email  
Contact   New Contact Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.