TONYA's review of Bender Method Core Training

Bender Method Core Training

Preferred Members
5.0 star rating 0 miles
My Garage Door Repairman - Plano, TX
5.0 star rating 0 miles
4.8 star rating 0 miles
Testing Testing
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 9/24/2007
. 1
. 0
Review 9/24/2007
I order the bender ball online they charged my credit card and I received it in the mail. Everything was fine. About a month later I received another package in the mail. I checked my credit card the next day and they charged me $43.97. I called them and talked to a lady she told I was enrolled into a membership. I asked her how, when I ordered the bender ball online I made sure I marked the box to not enroll me into the membership. She didn't have an answer I told her I wanted them to refund the money back to my credit card and I was shipping the package back as refused. I mailed it back that Friday certified so when they received it back they would have to sign for it. I received back the card where they signed they received it. I waited a week and still no credit to my credit card. I called a second time and talked to another member service rep. She told me that it takes time to get from returns, then to them to credit it back. I then ask her how they can legally charge my credit card without my approval. She stated that she could not answer that question I would have to speak to the owner of the company. When I asked to speak to the owner she said that would be impossible and then ended the call. That has been a week ago and still no credit back on my card. So two weeks and still no credit. I am going to call again tomorrow and the next week and so on until I get my refund. Good luck to anyone who orders from the company BEWARE!I just wanted to add an update I just got off the phone with Michael he is a supervisor and he told me that my account was being refunded the full amount and it should be posted by the weekend. I wish I would have talked to him right from the start he was very nice and was quick to help me. Hopefully everything is settled.
 
 
 
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (818) 997-1800 Address   P.O. Box 8349
Van Nuys, CA 91409
Website   http://www.benderball.com Email   lindap@moultonlogistics.com; lfarias@moultonlogistics.com
Contact   Linda Perry Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.