Best Choice Products

1.6 star rating Rating - based on 36 reviews & complaints
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Specialty Retail

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Customer Reviews, Ratings & Complaints
Complaint Posted 8/19/2020
Beware Buyer
DO NOT GET Best Choice Products for holiday gift giving! BCP products are only warrantied for 60 days. My $150.00 air-fryer broke in 5 months. BCP customer support would not help. Wrote two different CEO's twice requesting their support to r... Read More »
Complaint Posted 6/30/2020
POOR customer support and service
The products they offer and the price are very attractive; HOWEVER, watch closely on any warranty they may provide. We purchased a motorized car and they only warranted it for 60 days. That is my fault for not noticing that at purchase. We began... Read More »
Complaint Posted 5/18/2020
Very Poor Customer Service
I purchases an indoor/outdoor console table from Best Choice Products 5/2020. The top board arrived damaged. They would not replace the top board. Very poor customer service. I filed a complaint with the BBB. Returned the whole table to them. Wait... Read More »
Complaint Posted 12/16/2019
Worst Customer Service Ever!!
Walmart should be ashamed of themselves. I order a Christmas gift for my daughter that was suppose to be delivered today but apparently is now lost in transit. I called the customer service department and a woman by the name of Joanne who refused... Read More »
Complaint Posted 12/15/2019
Walmart is deceiving people by selling Best Choice Products on their website. We ordered a Jeep motorized toy for our child and the product arrived missing pieces. It has been a pain to return as you cannot return directly to Walmart Store because... Read More »
Complaint Posted 12/11/2019
Buyer Beware!
This tree was offered on Walmart's site (Best Choice Products was the 3rd party vendor). I was thrilled that I found a 9ft tree with 1000 light for such a great price. I received an email stating that my order had been processed and that it had be... Read More »
Complaint Posted 9/19/2019
LED 50 inches fire place bad services
I bought a 50-inch fire place LED and the crystal exploded for no reason and I communicated with the company and nobody has helped me be careful with this product that can explode without any reason and hurt a child. Read More »
Complaint Posted 8/20/2019
Unethical company
I have made a lot of purchases with this company and always leave a review. However, the time that I did not have something good to say about a product and gave it a 1 star review - that review never got posted on the website. I have contacted com... Read More »
Complaint Posted 1/7/2019
Horrible customer service!
When you order a product, and expect it by a certain time, the last thing you want is for a customer service rep to say "We can't exactly predict the movement, but rest assured that your package will arrive, okay?" No apology from the rep, just a... Read More »
Complaint Posted 12/19/2018
Company is a ripoff
they claim to sell for Amazon. Only difference is Amazon monitors all communications. I bought my product through and Walmart does absolutely nothing. Best Choice wants to charge me $3.00 to print a piece of paper to put inside the ret... Read More »
Complaint Posted 1/10/2018
Horrible customer service
I have been trying to reach customer support for two days. Waited on hold for over an hour yesterday, then pressed an option to have them call me. They never did. Today I called again and chose the call back option. Still waiting after two hours.... Read More »
Review Posted 12/24/2017
horrible/Worst company
I purchased a futon to have for the holidays because I had family coming in. I received the futon but they sent me the wrong legs that was one thing. I have been trying to call to at least get the correct legs but I already purchased a better and... Read More »
Complaint Posted 12/22/2017
Shipped me a returned product that was damaged due to someone starting installing the product, had no instructions, and no hardware. I spent 4 hours on hold to try to get it replaced and they said it couldn't be delivered until the end of the firs... Read More »
Complaint Posted 12/21/2017
Best Choice products is a RIP OFF!
I completely agree with the previous review, I am experiencing the same exact thing!!! I am furious that they keep you on hold for hours and then never return your call. I have sent emails and same thing. DO NOT ORDER FROM BEST CHOICE PRODUCTS. ZE... Read More »
Complaint Posted 12/18/2017
Worst Customer Service on the Planet!!!!
This is the worst customer service experience I ever had to deal with. I can’t believe this! I have been calling for 2 weeks different days different times, I choose option 1 to be called back and I get a call back with a recorded message saying “... Read More »
Complaint Posted 12/15/2017
call 8447049460 for what??
so I purchased the wrong biggy just needed to exchange,,NOT! this business is super messy very unprofessional..didn't read reviews because I went through walmart..guess who lost a long time customer because they are in business with clowns... Read More »
Review Posted 9/2/2017
Wonderful product and great customer service!
I searched for many days to find the right desk that got my daughters room. I love the look of the desk with the removable top cabinet/drawers. Some other sites had similar desks but no one could match Best Choice's price. The desk arrived much so... Read More »
Review Posted 7/5/2017
Excellent Quality Potting Bench
Recently took delivery of a Best Choice Products potting bench purchased using Amazon Prime. I first performed a comparison of many potting benches and chose ours based on a high review score submitted by other buyers. We received the potting benc... Read More »
Complaint Posted 5/15/2017
do not buy from this company
they shipped pool reel with missing parts and do not take responsibility- have disputed with visa -avoid this company at all costs. Read More »
Complaint Posted 4/12/2017
I purchased a patio umbrella, hand crank, from Best Choice Products through amazon, last year at the end of the season 2016. This month, April 2017, with good weather approaching I put the umbrella up only to find out that the hand crank doesn't... Read More »
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Additional Business Information
Hours   Phone   (909) 948-8400 Address   P. O. Box 1478
Rancho Cucamonga, CA 91729
Website   http://// Email
Contact   Other  
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