Michael L.'s review of iolo


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Complaint Posted 12/5/2012
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don't trust them
iolo is the most miserable company I have dealt with in a long time, do not trust them. I had some serious issues that needed management attention involving a test of my computer that I believed was just to suck me into buying their premium service. Yes you might be able to talk to some contractor in India about some technical issues, but never any management in the U.S., even by email. They told me that they would contact me by email. They never did contact me after several requests or even give me an email address to send my complaint to. I would not buy any product this company makes as they are highly unethical. By the way I had my computer tested by another company that could find nothing wrong, even though the initial test of my computer by system mechanic tech said I had major problems and needed repair
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Additional Business Information
Hours   9am to 5pm M-F Phone   Address   150 S Los Robles Suite 400
Pasadena, CA 91101
Website   https://www.iolo.com Email   ed@iolo.com
Contact   Ed Ilas, Director of IT Other  
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