JYOTI M.'s review of Window Design Group

Window Design Group

Customer Reviews & Ratings
Complaint Posted 4/27/2020
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WINDOW DESIGN GROUP-- WORST COMPANY EVER!!! They are THIEVES!!! YOU ARE UNABLE & INCAPABLE TO DO THE JOB. WARNING---DO NOT PAY THEM WITH YOUR CREDIT CARD. THEY WILL SAVE YOUR CREDIT CARD INFORMATION AND CHARGE THE BALANCE FRAUDULENTLY WITHOUT INFORMING YOU & EVEN BEFORE STARTING THE WORK. ALL OF YOU WHO HAVE BAD EXPERIENCE LET'S GET TOGETHER TO CLOSE THIS COMPANY BECAUSE THEY DON'T HAVE ANY FEAR & CHEAT INNOCENT PEOPLE AGAIN & AGAIN. HORRIBLE PEOPLE, HORRIBLE MANAGEMENT. WON'T RETURN YOUR EMAILS OR CALLS BECAUSE THEY ALREADY GOT ALL THE MONEY. This is horrible company of thieves and liars . I don't want anyone to have to go through the hell this company has put me through over the last 8 months. This company needs to be out of business!! Our total order was for almost $ 30,000. They charged us 50% of total at the time of placing order and the balance Tanya charged my credit card fraudulently without our permission or informing us before the work being even started . We have to pay $600 in overdraft & interest on the amount. Our contract was that we will pay 3rd installment when work is completed to our satisfaction. I have a email from Keith confirming that. We Placed order for doors & window in Sept. 2019, the project was to be completed by Nov. 15,2019. At the time of placing the order I specifically told Keith Dwyer who represented himself as one of the partner in the company that the only reason I am giving him this order because I want this project to be finished on time. Keith Dwyer was very nice at the time & assured us that it will definitely be finished on time & we believed him, I also told him that if I will ever have any problem during the project I will contact him because I have placed order with him , but once we placed the order & gave him the money he had nothing to do with us. After 8 months of placing order , the work is not completed yet , their workers came and shove in the windows with wrong measurement by breaking the our stucco around the wall without informing us and without our consent and left the house in dangerous condition and its being several months they haven't come to fix it in spite of my several calls & emails. Tanya is nightmare to work with , she is liar & a thief . They take no responsibility for their errors and do not try to rectify . Left several messages for Vincent but he did not return my call either. I only wanted to know when they will finish my work. In the process , I have to take several days off from from work because somebody have to be home to open gate & door for workers but they did not show, came late or came in and left the work saying that they already know windows wont fit because they are made inside out. Workers told us they have to hear customer complains all the time but what can they do, nobody in the company cares or check if the product is made right or not and they are also fed up too. I am going to file complaint with attorney general,better business bureau, board of contractors and all other places where I can file complain. Photo of Window Design Group - Thousand Oaks, CA, United States. WORKERS BROKE THE GLASS OF NEW WINDOW WHILE FORCEFULLY INSTALLING THE WINDOW.
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Additional Business Information
Hours   Phone   (800) 577-0643 Address   771 Chambers Lane Suite 330
Simi Valley, CA 93062
Website   http://www.windowdesigngroup.com Email   info@windowdesigngroup.com
Contact   New Contact Other  
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