Customer Reviews & Ratings
Complaint Posted 8/21/2018
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Chad tried his best but unable to keep his promises
Chad Simmons was our rep we used with Network Capital while refinancing our home. He was able to secure a loan that we were pleased with until the very last day when suddenly the rates changed and the payment jumped almost $200 per month!!! He told me that it was due to some state guideline that didn't allow their company to charge the closing costs so they had to change the rate in order to make up for that shortfall. While he did seem sincerely upset and apologized for the change but was unable to keep the payment and structure that we had discussed and even had paperwork backing it up from his company. While we did continue with the loan it left a sour taste in our mouth....
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Hours   Monday - Friday: 7am to 7pm Saturday: 10am to 3pm Phone   (800) 925-0060 Address   5 Park Plaza, Suite 800
Irvine, CA 92614
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Contact   Customer Service Other  
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