Breandan S.'s review of AccuPOS


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Complaint Posted 7/14/2014
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Bought the big bundle. Computer support - Well that was a joke. Waited days while the system was down until they had available time. Hardware Bundle: Hardware was far under powered. $1700 and comes with a 32GB Hard drive? 2 GB of RAM and a 32 bit OS. System
can hardly hold windows updates yet alone a full POS database. No setup support No Phone support when you need it, call back in 2-3 days when they have time to help. Just buy your own All in one PC from Best buy. The Till connects via USB anyways and the All-In-One
PC you buy will be 10,000 times more powerful. Stay away from AccuPOS!!
Business's response - by AccuPOS LLCon 1/5/2015
Thank you for your feedback. We've identified you, based on the information in your review, as having made a sales inquiry to AccuPOS in May 2013, but not that you ever actually purchased anything from us. If this is in error, we would certainly like to know the company name under which your purchase was made so we can review our notes and reach out to you directly. AccuPOS is a software company, so being reviewed on the specs of one hardware item we carry is unusual. Typically, the unit you refer to is sold as a cashier's workstation, not as a back office (database-holding) PC. Furthermore, specifications for every item of Point of Sale hardware we sell are posted plainly on our website. Anyone in search of a more powerful computer, one that would serve as a Point of Sale, Point of Sale Management and Accounting machine, could easily purchase one for a bit more money than what we charge for these Embedded Windows all-in-ones. If you are in fact a customer of ours and would like to discuss issues with your AccuPOS system, or your experience with our 24/7 AccuPOS Support line, please call and ask to speak directly with one of our support managers, who will be happy to assist you.
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Hours   Phone   (800) 906-5010 Address   1990 Westwood Blvd Suite 265
Los Angeles, CA 90025
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